CONSENT FOR PROFILE REVIEW & RATING SYSTEM

To maintain service quality and ensure a safe platform, we monitor and review profiles and session performance through a rating and feedback system. By accepting this consent, you agree to the following:

1. Profile Verification & Review

• You allow the platform to review your profile details including skills, identity verification documents, and submitted content.
• You acknowledge that profile verification and review is mandatory for quality control and user safety.

2. Rating & Feedback System

• Users may rate and review their consultation experience.
• Ratings and feedback may influence your profile visibility, ranking, and eligibility for promotions or rewards.
• Repeated negative feedback, low ratings, or violation reports may result in restrictions or account suspension.

3. Quality Monitoring

• You consent that the platform may monitor interactions to ensure compliance with our policies.
• We may conduct random quality checks or audits to maintain standards.

4. Dispute Handling

• You agree that in case of user complaints, disputes, or policy violations, the platform may investigate your profile, chat history, and service records to resolve the issue.
• The platform reserves final decision authority regarding disputes and penalties.

5. Transparency

• You acknowledge that the rating system is designed to improve user trust and service quality.